Terms of service

OVERVIEW

Welcome to Loved & Kept Co. The terms “we,” “us,” and “our” refer to Loved & Kept Co.

Loved & Kept Co. operates this store and website, including all related information, content, features, tools, products, and services to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify.

By visiting or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

You confirm that you are at least the age of majority in your state or have consent from a guardian.

You agree to provide accurate and complete information when placing orders and are responsible for maintaining the security of your account.

SECTION 2 – OUR PRODUCTS

We do our best to display products as accurately as possible. However:

Colors and appearance may vary depending on your screen
Personalized and made-to-order items may have slight variations

We reserve the right to modify or discontinue products at any time.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase.

We reserve the right to accept or decline any order. Orders are only confirmed once payment is processed.

Because many items are personalized, orders cannot be canceled or changed once processing has begun.

All purchases are subject to our Refund Policy.

SECTION 4 – PRICING AND BILLING

Prices are listed in USD and may change without notice.

You agree to provide accurate billing and payment information. You are responsible for all charges, including applicable taxes and shipping.

SECTION 5 – SHIPPING AND DELIVERY

Shipping times are estimates and not guaranteed.

Once your order is shipped, it is handled by the carrier. We are not responsible for:

delays
lost or stolen packages
incorrect addresses provided at checkout

Risk of loss transfers to you once the package is handed to the carrier.

SECTION 6 – PROMOTIONS AND FREE GIFTS

From time to time, we may offer promotional gifts or special offers, including free mystery gift promotions.

For qualifying orders of $80 or more before taxes and shipping, customers may receive one free mystery gift while supplies last.

Mystery gifts are randomly selected and may vary in style, item type, and value. Gift values may range from approximately $1 or more, depending on availability.

Limit one free gift per qualifying order. Free gifts cannot be chosen, exchanged, substituted, transferred, or redeemed for cash.

Promotions are available while supplies last and may be modified, paused, or ended at any time without prior notice.

SECTION 7 – INTELLECTUAL PROPERTY

All content on this site, including designs, text, graphics, and branding, belongs to Loved & Kept Co. and may not be used without permission.

SECTION 8 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties. Use them at your own discretion.

SECTION 9 – THIRD-PARTY LINKS

We are not responsible for third-party websites or their content.

SECTION 10 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify. However, all transactions are between you and Loved & Kept Co. Shopify is not responsible for any issues related to your purchase.

SECTION 11 – PRIVACY

Your personal information is handled according to our Privacy Policy.

SECTION 12 – FEEDBACK

If you submit feedback or suggestions, you grant us permission to use them for business purposes without obligation.

SECTION 13 – ERRORS AND OMISSIONS

We reserve the right to correct errors, update information, or cancel orders if needed.

SECTION 14 – PROHIBITED USES

You may not use our site for unlawful purposes or misuse the Services in any way.

SECTION 15 – TERMINATION

We reserve the right to terminate access to our Services at any time if these Terms are violated.

SECTION 16 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” without guarantees.

SECTION 17 – LIMITATION OF LIABILITY

Loved & Kept Co. is not liable for any damages resulting from the use of our products or services.

SECTION 18 – INDEMNIFICATION

You agree to indemnify and hold harmless Loved & Kept Co. from any claims arising from your use of the Services.

SECTION 19 – GOVERNING LAW

These Terms are governed by the laws of the United States and the state of California.

SECTION 20 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the site means you accept those changes.

SECTION 21 – CONTACT INFORMATION

If you have any questions, please contact us:

Email: LovedandKeptgoods@gmail.com